WHO WE ARE Etinars is a values-focused company with multi-year experience, specialised in the recruitment of professionals for niche markets, managing the full life-cycle of specialist and executive-level hires. At Etinars, we genuinely care about who you are and what you need. We place great emphasis on fostering robust, enduring connections built upon trust and transparency. Our approach ensures a swift journey, leading you hand in hand towards signing your next career step. WHAT WE ARE LOOKING FOR IT Service Management Support Engineer | Space Join our client’s international technical team and support the operational services of a space ground segment environment. The company is a long-standing partner of European space institutions, delivering solutions that ensure service continuity, monitoring, and quality for critical space operations. We are looking for a motivated IT Service Management Support Engineer with 2–3+ years of experience in operational IT or service management, with solid knowledge of ITIL processes and service management tools, eager to grow within a structured, international, and hands-on environment. For this role, relocation to Rome is mandatory for candidates living far from the area. A B2 level of English is required due to daily interactions with ESA teams and international stakeholders. YOUR TASKS Configuration Management Maintain and update service baselines, infrastructure, and documentation. Track configuration items after changes and support audits for consistency. Identify deviations from standards and report anomalies. Incident & Problem Management Log, classify, and track incidents; ensure timely resolution within SLAs. Communicate status and escalate critical issues. Assist in root cause analysis, corrective actions, and process improvements. Maintain knowledge base and known error records. Documentation & Reporting Prepare operational reports on incidents, SLA performance, problems, and trends. Keep service documentation accurate and support reporting across teams. YOUR SKILLS AND EXPERIENCE 2–3 years in operational IT or IT service management roles. Knowledge of ITIL processes (Incident, Problem, Configuration). Experience with service management/ticketing tools. Strong analytical skills, structured approach, and clear communication. Technical background in IT, engineering, or related fields preferred. Fluent English; Italian is a plus. Experience in the space domain is an advantage. EXTRA INFORMATION Location: Rome Work location: Hybrid - 2 days onsite, 3 days remote Start: Immediate Eligibility: EU Citizens, or Non-EU Citizens already based in the EU with a valid work permit This is a unique opportunity to contribute directly to European space missions, supporting Earth Observation platforms and large-scale scientific initiatives. Once we receive your CV, we will take the time to evaluate it carefully. Should there be a match for this or any other position at Etinars, we will be in touch. Etinars is committed to supporting a Diverse and Inclusive Community. If you meet the minimum criteria for the job, you will be given the opportunity to demonstrate your abilities at an interview.
IT Service Management Support Engineer | Space • Italia, Lazio, Frascati
System Engineer – Channel SecOps SME /h3 pThe Channel SecOps SME strengthens Fortinet’s SecOps pillar across the partner ecosystem (Enterprise and SMB).The mission of this role is to enable partner... Mostra di più
A leading technology consultancy in Italy is seeking a Contract Business Manager focused on networking and infrastructure.You will work closely with teams to implement best practices and maintain a... Mostra di più
We built the product that runs the fast apps our world runs on.If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.At Redis, you’ll work ... Mostra di più
Overview /h3pDirect message the job poster from Tenth Revolution Group /ppContract Business Manager at Tenth Revolution Group focused on Web-Mobile JFI on Big Data-AWS-DevOps-AI.Freelance only || ... Mostra di più
CHI SIAMO /b /h3 pLabware è un’azienda che da oltre 30 anni offre soluzioni innovative agli operatori dell’ospitalità e del retail.IL RUOLO /b /h3 pIl Customer Service è un team di tecnici qualific... Mostra di più
Job Purpose /h3 pA member of the Client Services team supporting client contacts through calls, chat, and email, while managing omni-channel client interactions across the EMEA region.The role comb... Mostra di più
Redis is seeking a Consulting Engineer to join the Professional Services team to drive adoption of Redis technology in customers’ environments, on-premise and cloud.You will design, develop and del... Mostra di più
Berlin Packaging Group is seeking an IT Enterprise Technical Support Manager to lead EMEA IT support teams.The successful candidate will be a strong technical leader responsible for overseeing supp... Mostra di più
Building on more than 30 years of business expertise, Objectway is an international wealth, banking and asset management software provider empowering clients to embrace their future challenges whil... Mostra di più
Digital Cloud Systems Operations Engineer /h3 pLocation: FC, IT /p pFunction/Branch: Information Technology /p pType of contract: Permanent Employee /p h3Our Company /h3 pTechnogym inspires b70mil... Mostra di più
Il Gruppo IMA è leader mondiale nella progettazione e produzione di macchine automatiche per il processo e il confezionamento di prodotti farmaceutici, cosmetici, alimentari, tè e caffè così come n... Mostra di più
Senior Network EngineerMilano, Napoli, Roma, Salerno, Torino, Bari, BolognaApply for this job* Permanent* Experienced Professionals* Cloud Infrastructure Management* ID -en\_GB##Scegliere Capgemin... Mostra di più
DGS /b fornisce servizi e soluzioni di valore in ambito bCyber Security /b, bDigital Solutions /b e bManagement Consulting /b.Lo scopo che guida le nostre azioni è il pieno soddisfacimento delle es... Mostra di più
JOB PURPOSE /h3 pThe IT Enterprise Technical Support Manager is a critical role that will be responsible for leading the day-to-day activities of the EMEA IT support teams, in continuous collaborat... Mostra di più
We are /h3 pWe are an American luxury lifestyle brand, founded in 2004.Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovat... Mostra di più
Un’azienda in forte crescita nel settore farmaceutico cerca un IT Infrastructure Specialist per gestire e ottimizzare le infrastrutture IT.Il candidato ideale ha esperienza con sistemi Antares Visi... Mostra di più
Overview /h3pSiamo un’azienda multinazionale che opera sul mercato globale con prodotti e soluzioni integrate di alta qualità destinate al settore bHealthcare /b: medical systems, servizi e tecnolo... Mostra di più
We are /b an American luxury lifestyle brand, founded in 2004.Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative mater... Mostra di più
We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.BYD is a leading, high-tech multinational, based in Shenzhen, Chin... Mostra di più
A leading fitness technology company in Italy is looking for a Digital Cloud Systems Operations Engineer.This role involves managing the digital products ecosystem on AWS and GCP clouds, ensuring ... Mostra di più
