Data Centre Facility Manager (Engineering Operations)

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The applicable collective agreement for this role is CBA for employees of Telecommunication Sector. The position is classified at level 7 or above, depending on the candidate’s skills, competences and experience.

Key job responsibilities
The successful candidate will be accountable for:
- Setting and maintaining the highest standard for safety and actively promoting a world-class safety culture
- The key performance metrics for a significant number of large scale Data Centres distributed across multiple AWS owned and Co-location sites (hosted by 3rd party service providers.) by continuously driving improvements while delivering performance against said metrics
- Delivering 100% uptime on all customer supporting infrastructure
- Strategic planning and execution of all corrective and preventative maintenance activities on all mission-critical infrastructure
- Managing strong technical teams with responsibility for the training and/or development of others to ensure operational excellence and career development
- Successful delivery of strategic projects on critical infrastructure
- Successful delivery of build-out and retrofit of facility infrastructure in existing and new regional locations
- Managing vendor performance by consistently setting high standards, driving accountability and conducting regular performance reviews
- Risk Management: adopt and plan corporate risk strategy.
- Critical Event Response readiness (planning, escalation/incident management, customer impacting event management response and recovery.)
- Experience in working and managing within complex organizational matrix, manage and grow relationships between cross-functional teams.

A day in the life
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

- Speak, write, and read fluently in English
- Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or relevant Engineering discipline or demonstrable equivalent (lesser qualification + equivalent work experience.)
- Several years’ experience in a high-volume mission-critical operational environment (eg. data center, healthcare, high technology manufacturing, large scale production, aviation maintenance) preferably 7x24x365 operational experience & responsibilities
- First-hand knowledge of business and management principles involved in strategic planning, resource allocation, employee relations, leadership techniques, operational performance, and coordination of people and resources
- Valid driving license.

PREFERRED QUALIFICATIONS

- 10 years relevant industry related experience
- Demonstrate key electrical and mechanical competencies and theory
- Know and apply safe electrical practice according to guidelines set by relevant electrical safety supervisory bodies
- Have a strong working knowledge and experience of the purpose and infrastructure of a Data Center
- In-depth knowledge of UPS, backup generator systems and generic mechanical-room infrastructure such as chillers, Cooler Units, and fan controls
- Fundamental knowledge of network design and layout (copper / fibre) as well as low / high voltage (copper/ fibre) cabling, BMS Systems, Monitoring and alarming systems