Sales Assistant

About BasicNet Group

BasicNet is the first marketplace in the clothing industry that owns several well-known brands in the apparel, footwear, and accessories market, including Kappa, Robe di Kappa, Jesus Jeans, Superga, K-Way, Sebago, Briko, Woolrich and Sundek. Headquartered in Turin, Italy, the company operates on intangible aspects through a global network of licensees who produce and distribute its products, and offers various services to its network, such as research, development, global marketing, and information technology.

About K-Way

K-Way is a well-known brand for adventure seekers and outdoor enthusiasts. Born in the heart of Paris in 1965, the brand revolutionized the rainwear market by introducing the world's first lightweight and waterproof jacket that could be conveniently folded into a small pouch.

Who We're Looking For

We are looking for experienced and motivated Sales Assistants for our K-Way stores in Milano, as part of our upcoming store expansion.

If you are passionate about fashion and customer service, have a proactive attitude, and enjoy working in a dynamic retail environment, this could be the perfect opportunity for you.

Key Responsabilities

• Provide exceptional customer service and drive sales through tailored advice
• Ensure visual and stock merchandising standards are consistently maintained
• Replenish and organize product displays for maximum availability and appeal
• Maintain fitting rooms and support customers during try-ons
• Operate the cash register in compliance with company policies
• Foster a positive team environment through courtesy and collaboration

Knowledge, Skills and Abilities Required

• The ideal candidate has acquired at least two years of experience in the retail sector, with a strong preference for those who have worked in premium or luxury fashion environments. A solid understanding of assisted sales techniques and a relationship-driven approach to client interaction are essential.
• Excellent command of the English language, both written and spoken, is required in order to effectively communicate with international customers. Knowledge of additional languages will be considered a valuable asset.
• Strong communication and interpersonal skills are essential. The candidate must be able to listen actively, understand customer needs, and deliver a personalized and memorable shopping experience.
• A professional demeanor, well-groomed appearance, and flexibility in adapting to dynamic situations are key, including availability to work variable shifts, weekends, and holidays, as required by store operations.
• The candidate must demonstrate a genuine passion for fashion and current trends, along with a natural inclination to provide exceptional customer service. The ability to embody the brand's values and foster customer loyalty is fundamental.

K-Way is committed to creating a supportive and motivating work environment, promoting collaboration and open dialogue, welcoming every voice and idea. In addition, K-Way offers opportunities for professional and personal development, providing the resources and tools necessary for growth and success.