We are a rapidly growing pan-European digital wealth manager, serving over 167,000 active investors with more than £5.5 billion invested on our platform. We began in Milan in 2011 with the purpose to help more people improve their financial well-being by making personal investing simple and accessible through technology. Fast forward to today, and we are recognised as one of the most innovative fintechs, headquartered in the heart of London.
With a team of 220+ people across 4 offices in Italy and the UK, we are proudly backed and funded by major partners including Poste Italiane, Cabot Square Capital, United Ventures, and Allianz.
Our vision
Our vision is to combine passion, expertise, and technology to provide best-in-class investment solutions and advice that protects and grows client wealth over time.
Our Core Values :
We’ve built our business on three Principles :
- Relationships are our first asset : We’re one team, built on trust, honesty, and transparency. We value our relationships above all else
- Trust drives success : We give each other the space to grow. We empower our employees to succeed, so they can make a real impact
- Our customers dream big, just like us : We see the bigger picture and we make sure our customers see it, too. We’re always focused on the best outcomes for our clients and for each other, no matter what the goal, or how big the dream
What this means in practice :
At Moneyfarm, our success comes from the impact each of us makes. We move with purpose, urgency, and ambition, focused on delivering outcomes that matter for our clients and our business. Everyone is empowered to take ownership, challenge the status quo, and turn bold ideas into results. As we evolve, we embrace AI as a catalyst for sharper thinking, smarter decisions, and even greater impact.
Our diversity makes this possible. Different perspectives, backgrounds, and experiences fuel our creativity and drive better decisions — it’s our competitive edge. We value people for who they are and their unique strengths : that’s why we offer flexible ways of working to support them in doing their best work.
About The Role
The Head of Digital is a senior marketing leader responsible for shaping and scaling Moneyfarm’s digital acquisition and conversion strategy across countries and products. Reporting into the CMO, this role leads the digital marketing function while acting as a core leader of Moneyfarm’s Acquisition Bubble, partnering closely with Product, Design, Engineering, Data, CRM / Lifecycle and Product Marketing.
This is not a “media-only” role. It is an end-to-end digital growth role : from top-of-funnel demand generation through to on-site conversion, and onboarding completion, with a rigorous focus on performance measurement, experimentation, and conversion rate optimisation.
You will own the digital funnel as a system : traffic quality, landing experiences, website performance, mobile vs desktop journeys, onboarding friction, and measurable conversion into customers.
What You’ll Be Accountable For
You will drive sustainable growth by improving both :
Efficiency (lower CAC, higher conversion rates, better payback)Scale (more qualified acquisition, channel expansion, improved reach)You will do this through a structured, data-driven approach across paid, owned and earned channels, while ensuring Moneyfarm’s digital journeys feel consistent with the brand and are built to convert.
Why this role matters
Moneyfarm’s growth depends on two things that rarely coexist naturally : scale and trust.
This role exists to ensure digital acquisition delivers both. You will help Moneyfarm win not by being louder, but by being more effective, more measurable, and better at converting intent into customers, across markets and products.
Key Responsibilities
Own the end-to-end digital acquisition funnel
Lead Moneyfarm’s digital acquisition strategy across channels and markets, from first impression through to customer conversionDrive continuous improvement across the full digital journey : ad click → landing → product exploration → onboarding → account openingPartner with Product and Engineering to reduce friction and optimise funnel drop-offs, especially across regulated onboarding stepsDrive performance marketing with commercial discipline
Lead paid digital channels (search, paid social, programmatic, display, affiliates, influencers etc) with clear ROI and incrementality logicBuild scalable performance frameworks across products, including portfolio-based prioritisation where media allocation must flex across multiple business linesEnsure channel strategies are adapted to local market dynamics while remaining consistent with Moneyfarm’s growth modelLead website and conversion rate optimisation as a core growth lever
Own the website conversion strategy, with strong focus on CRO, UX performance, landing page strategy, and journey optimisationRun experimentation programmes (A / B and multivariate testing) with sound methodology, governance, and post-test learning loopsImprove performance across device types, with specific attention to mobile-first behaviours, onboarding completion rates, and speed / reliabilityBuild a best-in-class measurement and insight engine
Set the performance measurement approach for digital acquisition and onsite behaviour across countriesPartner with Data and Analytics to ensure robust reporting, attribution, tracking and experimentation designTranslate behavioural insight into clear prioritisation : what matters, what moves the metric, what gets killed quicklyOperate as a senior leader inside the Acquisition Bubble
Act as one of the key leaders driving cross-functional alignment across Acquisition, Product, Design, Engineering, CRM and Product MarketingHelp define the acquisition roadmap : priorities, sequencing, dependencies, and delivery rhythmBring structure and clarity to decision making, ensuring teams avoid “opinions disguised as strategies”Lead and develop the digital marketing team
Build and coach a high-performing team across performance marketing, CRO, SEO, web optimisation and analytics (directly or via agency partners)Set clear standards for execution, experimentation, forecasting, and performance narrativesEstablish a culture of accountability, learning, and speed without compromising qualityRequirements
We’re looking for a leader who combines deep digital acquisition expertise with Moneyfarm’s traits : Urgency, Agency, Ambition, Customer and Product obsession, and Competence.
Must-have Capabilities
Significant experience leading digital acquisition and conversion in a performance-led environment (ideally fintech, wealth, pensions, insurance, brokerage, lending, or regulated subscription products)Proven ownership of full-funnel digital performance, not just traffic generationStrong working knowledge of :CRO and experimentation (A / B testing, hypothesis design, significance, test governance)Web analytics and funnel analysis (GA4 or equivalent), conversion diagnostics and behavioural insightsPaid media strategy and optimisation, including forecasting and budget reallocationSEO strategy and organic growth mechanicsComfortable navigating multi-stakeholder environments with Product, Design, Data, Compliance and EngineeringCommercial and analytical mindset : you think in incrementality, payback, retention contribution, and unit economics, not vanity metricsStrong operator : can set direction, but also gets into the detail when needed (because “the funnel is in the detail”)Structured communicator : able to explain performance clearly to executives and bring stakeholders to decisions quicklyHigh standards, low ego. You can challenge constructively, without turning every discussion into a referendumNice to have
Experience in regulated onboarding journeys (KYC, suitability, financial products or identity verification)Multi-product growth experience (portfolio allocation across different product priorities)Experience scaling acquisition across multiple countries or languagesFamiliarity with marketing experimentation platforms, tag management, dataLayer setups, and tracking governanceExposure to lifecycle and CRM strategies that close the loop between acquisition and customer valueHands-on experience using AI to improve performance marketing and conversion outcomes, including :predictive or automated bidding optimisationcreative iteration at scale (with appropriate brand and compliance controls)audience modelling and segmentation insightsTools and ways of working
Strong grasp of digital marketing platforms and performance toolingHands-on understanding of :GA4 or equivalent analytics platformExperimentation tools (e.g.,VWO, Optimizely, Adobe Target or similar)Tag management and tracking (GTM or equivalent)Attribution approaches (MMM / MTA concepts, incrementality testing, cohort analysis)Comfortable operating with Product workflows (roadmaps, discovery, prioritisation, delivery cycles)