IT Software Automation Specialist

Job Description

Our client company, a key player in the pet food industry, is seeking an IT Software Automation Specialist to design, build, and maintain the critical automation solutions that power the business. This is not just a support role; you will be a key internal consultant, transforming complex business needs—from core payment systems to departmental workflows—into secure, scalable, and practical automation solutions. This is a highly visible, user-facing position based full-time at their Genoa headquarters (no remote working). You will be responsible for a portfolio of internal automation projects, collaborating directly with stakeholders across all departments. Your ability to actively listen and understand their challenges will be as crucial as your technical skill in developing tools, integrating systems, and enhancing daily operations for teams across the company.

Key Responsibilities :

• Design & Develop : Architect, develop, and maintain robust automations and integrations, primarily using Python, JavaScript, and SQL.
• Critical Systems Oversight : Take a leading role in automating processes related to our payment systems, ensuring the highest standards of reliability, security, and accuracy.
• Internal Consultancy : Act as a primary technical consultant for internal departments. Proactively engage with users to listen, analyze, and map business processes, identifying high-impact automation opportunities.
• Project Leadership : Manage the full lifecycle of internal automation projects, from initial requirements gathering and solution design to deployment, documentation, and ongoing enhancement.
• Troubleshooting & Escalation : Serve as the senior escalation point for complex software, hardware, and workflow issues, troubleshooting problems that impact business operations.
• Infrastructure Collaboration : Work alongside remote engineers and local teams to maintain and advance our shared IT infrastructure.
• Innovation & Research : Continuously research, evaluate, and propose new automation tools and technologies to drive efficiency and innovation.

Requisiti

Must-Have :

Nice-to-Have (Highly Valued) :