Visual Merchandiser Manager

Job Description

As the Visual Merchandiser Manager , you'll play a pivotal role in overseeing the implementation of a clear and coherent customer journey throughout the stores by respecting all COS standards and guidelines. In this role you support a team of Visual Merchandisers within your responsible stores.

Key Responsibilities :

• Offering customers an excellent direct customer service by establishing extensive knowledge around trends, products, and styling across the Store Team
• Secure excellent indirect customer service by delivering an impactful store experience and clear customer journey
• Analysing selling information and service results, taking responsibility for the visual direction of the store to maximise sales performance
• Leading and motivating a team of Visual Merchandiser to achieve excellent visual standard of your responsible stores
• Conduct visual changes collaborating with store management team and define the customer journey when needed
• Identifying future talents and putting together development plans to support their progression
• Setting the visual merchandising standard for your responsible stores and training the team to understand the COS collection, story of key products and inspiration background
• Communicate with Area Visual and provide feedback to the Area Team and Store Management Team regularly

Qualifications

For the role of Visual Manager, we seek individuals who embody the spirit of Teamwork, Entrepreneurship and Constant Improvement, fostering an environment of collaboration and shared achievements. Your optimistic outlook and flexibility in adapting to evolving circumstances and customer preferences are key attributes we value. You take independent initiative, addressing business & customer demands with both efficiency and effectiveness.

What You Need to Succeed :

Knowledge

Motivation

Behaviour

Past achievements

Compensation :

Additional Information

This is a  full-time position based in store, with a contract of 40  hours a week . Apply by sending in your  CV  as soon as possible, but no later than the  30 / 08 / 2025 . Due to data policies, we only accept applications through career page.

Benefits :

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable, on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program .

In addition to this, Italy-based colleagues also receive :

Meal vouchers for every shift over 6 hours

Discounts and perks with various organizations (H&M For Me program)

Inclusion & Diversity

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.

COS

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.