Digital Assistant

YOUR LIFE ON BOARD

The Digital Assistant is the host by managing shipboard retail communication services (guest & crew internet), App and digital platform to exceed target and customer experience objectives in compliance with policies and procedures and in line with the Company’s Strategy.

DEMONSTRATE YOUR PASSION

• You analyse pre-cruise data about Guest mix, and particular requirements according to the cruise itinerary.
• You stimulate excitement about the digital platforms available to guests and crew throughout an enthusiastic attitude and an excellent, clear, and entertaining public speaking.
• You schedule a daily Hospitality Desk (front line with guests) to assist guests and provide them with useful information about the use of connections while at sea.
• You review regularly actual revenue against targets at cruise level and recommends adjustments as needed.
• You review regularly guests comments and promptly suggests or takes corrective action.
• You regularly conduct technical troubleshooting as instructed by IT officer or shore-side helpdesk.

GET THINGS RIGHT

SAFETY FIRST

WHAT MAKES YOU UNIQUE

Why Costa :

Welcome to a world of extraordinary adventures as a Costa crew member!

We're thrilled to have you on board and are dedicated to your personal and professional growth. We've got you covered with travel arrangements, onboard meals, and accommodation. During your free time, dive into our fantastic crew facilities, like the gym, crew beach and crew bar. Enjoy exclusive discounts and perks when on board and let your family and friends visit you.

Inclusion & Belonging

Costa is like a world within a world. Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique. Every individual is valued and respected for who they are.

At Costa, inclusion fuels innovation and excellence and unites us in delivering unforgettable experiences to our guests and our people.

Additional info

Contract type : fixed-term, full-time

Application deadline : 15 / 02 / 2026

Estimated time to cover the position : 2 months

Time required to submit the application : approximately 3 minutes

CV Format : PDF, Word or Image format in English or Italian (max 1.5 MB)

E-mail / contact of the recruiting team : (Not for submitting applications) getonboard@costa.it

Further information : visit our dedicated section FAQs - Costa Crociere Careers

Bring your ambitions to life. Join us and discover our ocean of possibilities!