Key Account Manager - DIY

Key Account Manager - DIY

Have you got a proven track record of managing key national accounts? Do you have extensive knowledge and experience within consumer goods industries? Can you proactively manage allocated accounts in order to achieve objectives & targets set? Macgregor Black are partnering with a Global Market Leading DIY brand, on the search for a Key Account Manager - DIY. This is a permanent position which is remote. As Key Account Manager you will be responsible for driving commercial performance within the Sales function. You will be a critical thinker who is dynamic and positive; your ideas and initiatives will contribute to the success of the team and the company. Excellent organisational, analytical, numerical and problem-solving skills are critical to the role. A previous experience within the homewares and furnishing products across key national retailers is required. Key Responsibilities : Own and develop relationships with top Italian national retailers Manage and grow key distributors Negotiate annual terms, joint business plans, pricing, and promotions Identify and unlock new business opportunities aligned with brand strategy Deliver annual sales and profitability targets Monitor category and competitor performance; propose data-driven actions Lead product listings, assortment reviews, and merchandising negotiations Collaborate with Marketing, Finance, and Supply Chain to deliver account plans Ensure compliance with retailer requirements (data, sustainability, packaging, pricing) Manage account administration including promotional calendars, reporting, and forecasting Act as the Italian commercial contact point for the Cluster team Provide accurate sales forecasts, reporting, and insights Work closely with product and marketing teams to ensure local relevance Share best practices across the business What We're Looking For : 5–8 years' national account management experience in FMCG, consumer goods, or DIY / garden categories Proven track record managing strategic retail accounts and delivering growth Strong understanding of the Italian retail & distribution landscape Strong financial acumen and Excel proficiency English essential and Spanish is desired Excellent negotiation and influencing skills Strong analytical ability (turning data into actionable strategies) High organisation and prioritisation in a fast-paced environment Ability to balance strategic focus with operational detail Comfortable working in an international matrix organisation Resilient, proactive, and hands-on Comfortable working autonomously with a manager based abroad Strong communicator, able to build trust with retailers and distributors Team player who collaborates well across functions and geographies Growth mindset : able to spot and seize new opportunities Please contact Lewis Millican for further information.