Solution Architect

Position : * Solution Architect *Job Description : * As a part of the Arrow Managed Services team, the Managed Services Solution Architect will lead the build of value-centric solutions to drive revenue growth and market share for Arrow ECS in the EMEA region.

Demonstrating an innovative and results-oriented approach, you will support the establishment of Arrow as a Managed Services Leader by architecting innovative Managed Service solutions that conceive and sustain high levels of business value for our channel partners and their end-customers.

• What You Will Be Doing at Arrow? Centralize market feedbacks and collaborate with the regional and country leaders for establishing and prioritizing manage service development initiatives* For the shortlisted initiatives, define the design of the to be manage services and establish the key requirements, technical set-up and estimate associated level of efforts and costs* Define and deploy the technical and functional enhancement roadmap of Arrow ECS managed service platform (Arrow Xpand)* Define services KPI and monitor performance of the Manage Service platform and third-party delivery partners for ensuring SLA are met* Work with development resources to define the right delivery approach including processes, platform requirements and partners* Lead technical discussions during key customer workshops, and act as a technical expert for supporting the conversion of managed service opportunities into tangible projects and sales wins* Provide technical input for educating our sales workforce on how to position the Manage Service and build customer value and drive revenue growth.
• Provide input to and collaborate with the Service Solution Manager for establishing the value proposition and service pricing *What Are We Looking For?

12+ years' experience in leading, implementing, and deploying innovative manage service initiative* Established track records of collaborating with clients for driving Manage Service business value and closing deals from a solution architecture standpoint* Service design, integration, implementation, and lifecycle management including development of performance metrics* Experience of working within a matrix organization *Location : * ES-Alcobendas, Spain (Avenida de Europa) *Time Type : * Full time *Job Category : * Engineering Services